We are committed to protecting our customers' personal data.
Therefore, we are committed to respecting the personal data protection rules with regard to the personal data of our customers and users of this site, in all situations in which personal data is collected and processed.
WHY THIS PERSONAL DATA PROTECTION POLICY?
This Policy is intended to inform our customers and users of this website of the general rules for the processing of personal data, which are collected and processed in strict respect and compliance with the provisions of the legislation on the protection of personal data in force at any time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR").
We respect the best practices in the field of security and protection of personal data, having taken the necessary technical and organizational measures to this end in order to comply with the RGPD and ensure that the processing of personal data is lawful, fair, transparent and limited to the purposes authorized.
We are committed to the protection and confidentiality of personal data, having adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that assist the respective holders.
WHAT DOES THIS DATA PROTECTION POLICY COVER?
This Data Protection Policy applies exclusively to the collection and processing of personal data for which we are responsible for the respective treatment, within the scope of the services and products made available to our customers and users on this website.
On this website there may be access links to other websites that are unrelated to us. The provision of such links is carried out in good faith, and it is not our responsibility to collect and process personal data carried out through these websites, nor assume any responsibility in relation to such websites, namely regarding their accuracy, credibility and functionalities made available on them. .
WHAT ARE PERSONAL DATA?
Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.
Identifiable is a natural person who can be identified, directly or indirectly, namely by reference to a name, identification number, location data, electronic identifiers or to one or more specific elements of their physical, physiological, genetic, mental, economic, cultural or social.
WHAT DOES THE PROCESSING OF PERSONAL DATA CONSIST OF?
The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, through automated means, or not, namely the collection, registration, organization, structuring, conservation, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction.
WHO IS RESPONSIBLE FOR DATA PROCESSING?
The entity responsible for processing personal data is the company or entity for which this site is intended, and which determines the purposes and means of processing them.
For this purpose, if the holder of the personal data needs to contact the data controller, he can do so through our contacts on this website.
WHO IS THE DATA PROTECTION OFFICER?
The data protection officer plays a relevant role in the processing of personal data, ensuring, among other aspects, compliance of data processing with the legislation in force, verifying compliance with this Data Protection Policy and defining clear rules of processing of personal data, ensuring that everyone who entrusts you with the processing of their personal data is aware of how we treat them and what rights they have in this matter.
Thus, the holders of personal data, if they wish, can address a communication to the Data Protection Officer, regarding matters related to the processing of personal data, using, for this purpose, our email or contact form on this website. .
WHAT TYPES OF PERSONAL DATA ARE PROCESSED?
Personal data will also be processed, if the respective holder has authorized it, for the purposes of disclosing services and/or products, within the scope of our newsletter, for strictly internal use and will never be transferred to third parties.
If there is prior consent from the customer/user, this may be withdrawn at any time, without, however, compromising the lawfulness of the treatment carried out based on the previously given consent.
As your consent is imperative, we adopted a position and technical means so that, not just removing your permission from our databases, we prefer to eliminate your data completely, which will happen IMMEDIATELY and most of the time automatically through of the mechanisms present on this website for this purpose, without prejudice to cases in which it is necessary to submit a service or product that you have purchased on this website. In such cases, deletion will be scheduled until this product/service is provided and/or shipped to you.
WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
If the holder of the personal data is not our client, the respective personal data will only be processed when they are made available, namely by subscribing to the sending of newsletters, in which case the rules of this Data Protection Policy will apply.
The personal data collected can be processed by computer and in an automated or non-automated way, guaranteeing in all cases strict compliance with the legislation on the protection of personal data, being stored in specific databases, created for the purpose and, under no circumstances, the data collected will be used for a purpose other than that for which they were collected or given consent by the data subject.
WHO ARE THE RECIPIENTS OF PERSONAL DATA?
WHAT ARE THE PURPOSES OF PROCESSING PERSONAL DATA AND THEIR LEGAL BASIS?
In general, the personal data collected is based on and intended for the management of the contractual relationship in cases of obtaining products or services through this website and/or information and marketing actions through our newsletters.
Additionally, personal data may also be processed for the purposes of complying with legal obligations and for the purposes of investigation, detection and repression of serious crimes.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
The period of time during which personal data is stored and maintained varies according to the purpose for which the information is processed.
Indeed, there are legal requirements that oblige to keep data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary to pursue the purposes that motivated its collection or subsequent processing, under the terms defined by law.
WHAT ARE YOUR RIGHTS AS A HOLDER?
As holders of personal data, customers and/or users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except for data that are indispensable for the provision of services or compliance of legal obligations to which the controller is subject), the right to oppose their use for commercial purposes and to withdraw consent, without this compromising the lawfulness of the processing carried out under that consent, as well as the right to portability of the data.
HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, DELETE, OPPOSITE THE TREATMENT OF YOUR PERSONAL DATA, OR REMOVE CONSENT?
Without prejudice to the provisions of the RGPD, the holder of the personal data may do so, directly or upon written request, through the contacts made available on this website.
HOW CAN YOU OBJECT RECEIVING CONTACTS FOR MARKETING PURPOSES?
We may send informational emails known as newsletters to our users who have subscribed to our newsletter and have given us their consent. You can delete your contact through the link for this purpose in all the newsletters we send or by contacting us for this purpose.
HOW CAN YOU COMPLAIN?
Without prejudice to being able to submit complaints directly through the contacts made available on this website, you can also complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts made available by this entity for this purpose.
WHAT ARE THE MEASURES TAKEN TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?
We follow industry standards to protect your details during transmission and, once received, we implement a number of measures to maintain the security of the personal data you transmit to us.
HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF TRANSMISSION OR ELECTRONIC STORAGE IS 100% SECURE. THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE LIABLE FOR ANY CLAIMS. Losses and damages, including, without limitations, direct, indirect, special, punitive, incidental or consequences or damage incurred by you or any user related to computer fraud, risks or any other infraction or circumstances in which your information is accessed or disclosed WITHOUT OUR EXPRESS AUTHORIZATION.
UNDER WHAT CIRCUMSTANCES IS THERE COMMUNICATION OR DATA TRANSFER TO OTHER ENTITIES?
Under no circumstances will we transfer your personal data obtained through this website to third parties for whatever purpose.
HOW DO WE USE "COOKIES"?
A cookie is a small text file, which is placed on your hard drive from a web page and allows web sites to remember your choices, dates and previous journeys on the site. These are also used to prevent you from having to repeatedly enter your personal information and password whenever you use our website.
Generally, the cookies on our websites are only used for anonymous and statistical evaluation and for the purpose of improving customer orientation.